Privacy Policy

Data you give us directly:

• Name, email address, phone number, and company name when you submit our contact form, book a call, or send an enquiry
• Any additional information you voluntarily provide in messages or project briefs
• Business details shared during client onboarding

Data collected automatically:

• IP address and browser type when you visit our website
• Pages viewed, time spent, and referral source via analytics tools
• Cookies and similar tracking technologies (see our Cookie Policy)

Data from third parties:

• If you contact us via social media, we receive the information you share on that platform in your message

• Responding to enquiries — to reply to questions, proposals, and contact form submissions
• Delivering services — to onboard clients, manage projects, and deliver contracted work
• Sending relevant communications — to share updates, project status, invoices, and service information with clients
• Improving our website — to understand how visitors use our site and improve the experience
• Legal obligations — to comply with applicable laws, regulations, and lawful requests from authorities
• Marketing (with consent only) — if you have opted in, to send newsletters or service updates. You may withdraw consent at any time.

• Consent — where you have explicitly provided consent (e.g., contact form submissions, newsletter opt-in)
• Contract — where processing is necessary to fulfil a contract with you or take steps at your request before entering a contract
• Legitimate interests — where we have a legitimate business interest, provided this does not override your rights
• Legal obligation — where we are required to process data to comply with applicable law

• Service providers — tools we use to operate our business (email platforms, project management, cloud storage, analytics). These providers are bound by confidentiality obligations.
• Professional advisors — lawyers, accountants, or auditors where necessary, under confidentiality obligations
• Legal authorities — where required by law, court order, or regulatory requirement

• Enquiry and prospect data — up to 12 months from last contact, unless a client relationship is established
• Client project data — for the duration of the engagement plus 3 years for contractual and legal compliance
• Analytics data — in anonymised or aggregated form, with no fixed retention limit
• Email marketing data — until you unsubscribe or request deletion

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data (subject to legal retention obligations)
• Right to withdraw consent — withdraw consent for data processing at any time where processing is consent-based
• Right to grievance redressal — raise a complaint about how we handle your data

• Encrypted transmission (HTTPS) for all web traffic
• Access controls limiting which team members can access client data
• Secure third-party service providers with appropriate data handling agreements
• Regular review of our security practices

• Company: Medianeeti
• Location: Noida, Uttar Pradesh, India
• Email: medianeeti1@gmail.com